Caron & Waltz Customer Satisfaction Survey
Name:
Email:
(name@yourdomain.com)
Phone:
Address:
City:
State:
Zip:
1. Was your initial phone call answered in a satisfactory manner?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
2. If you left a message, was your call returned promptly?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
3. Was our customer service representative courteous and helpful?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
4. Was your appointment set promptly and conveniently?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
5. Were you satisfied with the response time of your service call?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
6. Were you satisfied with the work performed by your service technician?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
7. Was your service technician friendly and helpful?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
8. Did your service technician respect your home at all times?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
9. Were you satisfied with the quality and value of the products used?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
10. How do you feel about the price we charged for the work performed?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
11. How would you compare us as a company to other home service companies you've dealt with?
Very Pleased
Pleased
Just Satisfied
Dissatisfied
Disappointed
Not Applicable
12. Would you use Caron & Waltz again?
Yes
Probably
Just Satisfied
Not Sure
No
comments:
Home
About Us
Locations
History
News & Updates
Contact
Specials
Request a Quote
Customer Survey
Caron & Waltz 321 Lincon Street South Portland, Maine 04106 Phone: (207) 799-2228 Fax: (207) 799-7816 Toll Free: (800) 339-9888